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Shipping & Returns
Orders are normally delivered to 10 or more days in advance of your event date. This gives you plenty of time to try on your garments and make sure they fit well. We ask that you try on your items as soon as possible so that if we need to ship you a replacement item, we have plenty of time to do so. In order to qualify for free replacement shipping on rental garments, you must notify us within 48 hours of receiving your items.
Returning Rental Garments
If you are renting garments from us, return packaging and a return label will be included with your order. We ask that you drop your return package off at any UPS drop-off location the day after use if possible. Or, if you're in Southern California or Las Vegas, feel free to drop off your garments at one of our parent company's showrooms.
Returning Purchased Items
Most purchase items will include a return shipping label in the event the item(s) does not fit. Before sending the garments back, however, please contact customer service to notify us of the return. The cost of return shipping may be deducted from any refunds at our discretion.